Employment Opportunities

Strathmore is a multidimensional creative anchor in the community, where everyone can connect with the arts and artists can explore their full potential. We present nearly 400 performances, exhibitions, and education programs annually for diverse audiences on our Montgomery County Maryland campus and throughout the community. 

Based one-half mile outside the Capital Beltway in North Bethesda, Maryland, we serve the entire Washington, DC region and the state of Maryland with exceptional artistic experiences and opportunities to learn and connect. Our work is based on our mission to amplify distinctive and diverse artistic voices and curate experiences to enrich every life and shape stronger communities.

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become an actively anti-racist, anti-discrimination, and inclusive organization. You can read more about Strathmore on our website, including information about our mission and values. 

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants. Strathmore is committed to building a diverse community of staff, volunteers, and interns. Individuals from underrepresented groups are encouraged to apply.  

We are actively assessing how systemic inequities impact our organization’s work at all levels and how best to address those inequities in a way that is consistent with our mission. This commitment is made within the broad context of Strathmore’s Inclusion, Diversity, Equity, and Access (IDEA) goals to expand access and diversity, promote inclusion, and build equity for all.  With these daily actions, Strathmore intends to become an actively anti-racist, anti-discriminatory, and inclusive organization. You can read more about Strathmore on our website, including information about our mission and values. 

The Group Sales & Audience Development Manager is a key member of the Marketing & Communications team at Strathmore, responsible for successfully building attendance and revenue for groups, establishing beneficial partnerships, and employing creative tactics to build audiences and increase ticket sales. The Manager works with the marketing team to establish programs that contribute to patron loyalty and audience development such as affinity group meetups, frequent attendee benefits, and personalized communication to deepen patron engagement. This position serves as the frontline liaison between the Strathmore marketing department and key community entities such as: embassies and consulates; corporate and non-profit entities; tourism agencies; schools and religious organizations; community and professional groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Group Sales (40%):

• Manage all sales and marketing initiatives for Group Sales for all of Strathmore’s venues and performances.
• Support group sales for partner organizations and rental performances for current customers.
• Effectively communicate to promote concerts, events, and initiatives.
• In partnership with prospective group or community organizers, customize packages and promotions to maximize attendance at events.
• Respond in a timely manner to group sales inquiries and provide excellent customer service at all opportunities.
• Meet groups on site to ensure a smooth experience when appropriate.
• Coordinate dining, space rental, and other group needs when required.
• Develop and maintain engaged, proactive, productive relationships with group, business, cultural, and community patrons.

Audience Development & Patron Loyalty (35%):

• Work with Marketing team to define and implement strategies for deepening patron loyalty.
• Collaborate with the Education and Community Engagement team to conceptualize potential partnerships that strengthen events while helping the organization to reach new audiences.
• Build strong community partnerships that can connect audiences to performances on an ongoing basis.
• Perform research and identify appropriate target markets for Strathmore and various events.
• Develop and maintain a database of sales prospects and community contacts targeted to specific Strathmore programs.
• Coordinate distribution of flyers and other collateral materials in the community.
• Attend various community events as a representative of Strathmore.
• Manage scheduling of Strathmore staff for summer programs and other community events throughout the year.

Ticketing (15%):

• Process group ticket orders for Strathmore and its partner organizations including reservations, billing, discount processing, revisions, payments, and event services.
• Regularly evaluate promotional sales policy, rules, and procedures.
• Employ Tessitura database as it relates to special sales and promotions.
  Set up group ticketing blocks with exclusive codes for use by patrons from specific target groups.
• Manage the invoicing process for groups, ensuring timely payment and careful management of inventory.
• Troubleshoot and resolve ticketing and customer service issues.
• Coordinate the development of promo codes or other special offers with the ticket office.

Administration (10%):

• Attend marketing meetings to contribute creative ideas and discuss targets for grassroots and group outreach.
• Record, report, and analyze group sales data.
• Participate in testing for on-sales, promotion codes, and other transactions.
• Create sales forecast and set performance goals.
• Track effectiveness of grassroots and group marketing tactics.
• Assist with various department administrative systems.
• Occasionally volunteer at various Strathmore events/
• Support special projects central to Strathmore’s mission/
• Work alongside team members to accomplish occasional, unplanned events and occurrences.

ACCOUNTABILITIES

Satisfactory completion of this job will include successfully:

• Employing strong sales-oriented skills and attitude, including ability to make cold calls.
• Generating quantifiable sales results as an outcome of sales management initiative and efforts.
• Maintaining established relationships and building new audiences and group contacts.
• Executing a large number of sales orders without error or complication.
• Building good working relationships with clients and colleagues.
• Demonstrating good judgment in problem resolution.
• Recording and analyzing sales data to accurately predict and measure results.
• Displaying team spirit to succeed and improve performance of department.
• Operating within approved budget.

STANDARDS OF PERFORMANCE

• Demonstrates exceptional ability to set goals, problem solve, and think creatively.
• Regularly cooperates and contributes to improve customer service and to develop innovative product.
• Possesses personal integrity and ethical values.
• Demonstrates ability to self-direct and shows initiative.
  Ability to work well as part of a team.
• Employs excellent communication skills and demonstrates a competent utilization of varying forms of media.
• Consistently works to resolve issues in a responsible and timely fashion.
• Repeatedly displays high degree of dependability and reliability.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree (communications, business, or arts management preferred) or equivalent.
• At least 2-5 years of prior sales, marketing, community service, or community engagement experience (cultural arts preferred but not required).
• Excellent research, writing, and editing skills.
• Superior customer service skills.
  Proven ability to build strong partnerships.
• Excellent Microsoft Office and general computer skills.
• Familiarity with Tessitura software for customer relationship management and ticketing.
• Ability to work occasional nights and weekends.

Other desirable, but not required, skills:

• Adobe Photoshop, Canva, or other design software.
  Email marketing software.
  Valid driver’s license.

Our competitive compensation package includes:

Salary Range— $57,000 – $67,000 annually, with the exact salary depending on experience. This is a full-time, exempt position.

Health Benefits—Excellent medical, vision, wellness, and dental benefits through Montgomery County Government.

Generous Leave—Between paid holidays, and vacation, personal, and sick days, you have ample opportunity to take time off when you need it.

Retirement—We contribute 8% of your salary after 6 months to complement your 4% required contribution, fully vesting after three years of credited service.

Flexibility—We offer the opportunity to telework up to two days per week.

Learning & Growth—Professional development resources, tuition assistance, and opportunities to build your career and expand your network.

Experiences—Opportunities to attend various performances and events at The Music Center and The Mansion.

Free parking, flexible spending accounts, SmartTrip benefit plan, and more!

NEXT STEPS

If this sounds like an excellent opportunity for you, apply now! Please submit your application via our online portal. A cover letter is required as part of the application, as we’d love to hear why you are considering Strathmore (no need to rehash your resume!)

Your application is safe with us; all contacts and correspondence will remain confidential.

Interviews will be conducted on a rolling basis. Position will remain open until filled. For best consideration, we ask for applications by Friday, November 22, 2024.

APPLY IN OUR JOBS PORTAL

The Program Assistant provides administrative and event logistics support for Programming activities at Strathmore. They assist in the coordination of pre and post event activities as well as providing on-site help as assigned by the Event Management Team. 

The Program Assistant is part of a five-person team, supporting a range of programs in multiple venues. Department members are cross trained to insure adequate support of programs across venues. The team members are the front-line liaisons with artists, agents, managers, and audiences, charged with upholding the extraordinary reputation for artist services that has become Strathmore’s hallmark. 

Event Support: as assigned by lead Event Manager (70%)

• Supplement Event lead activity by providing on-site support of performances and preparations
• Organize hospitality and catering needs for each artist (may include shopping, food set up and clean up)
• Prepare green room and artist dressing room areas prior to artist arrival.
• Help coordinate and staff artist arrival, rehearsals, concerts, pre- and post-concert events, and artist departure for performances at the Mansion and the Music Center.
• Serve as the Music on the Square Event Lead. Duties include artist advance, onsite coordination, liaising with Strathmore Square property management for support, as well as production setup and strike.
• Assist the Senior Program Event Manager with annual Special Projects, to include but not limited to, Live from the Lawn summer concert series, UkeFest, Museum Shop Holiday Market, and the Bernard/Ebb Songwriting Competition and Showcase.
• Laundry management. Pulling together dirty linens (towels, tablecloths) and requesting service through the Operations Department. Put away linens when returned.

PROGRAMMING DEPARTMENT ADMINISTRATION

• Royalty reporting to ASCAP and BMI. Duties include tracking details pertaining to the shows presented at the Music Center and the Mansion. Submitting those details to our ASCAP and BMI online accounts. As well as submitting royalty payment requests to the Finance Department.
• Maintain Strathmore’s artist history database by gathering materials from the various systems currently in place and manually entering them into our web based Zoho database.
• Operate within the Strathmore-approved budget.

20 hours a week, including some evenings and weekends.

QUALIFICATIONS

• High school diploma or equivalent required. Two years related experience, with at least two years of professional experience. 
• Takes direction well with ability to manage details and facilitate progress toward desired goals.
• Possesses the ability to think quickly on one’s feet, to react flexibly and efficiently.
• Ability to work evenings and weekends required.
• Exhibits a collaborative and energetic work style, and superior people skills.
• Demonstrates maturity, poise, initiative, and flexibility to handle complex situations and confidential information with sensitivity and professionalism.
• Provides exceptional customer service through individual relationships and concierge assistance.
• Possesses strong planning and organizational skills; ability to prioritize, manage time efficiently, meet deadlines, and work under pressure.
• Demonstrates ability to work successfully as a team player.
• Solutions-oriented and approaches challenges with initiative and creativity.
• Is proficient with Microsoft Office, social media platforms, and Internet-based research tools.
• Must be able to lift 50lbs.
• Drivers’ license required.

ACCOUNTABILITIES

Satisfactory completion of this job is illustrated by successfully:

• Demonstrating an attention to detail.
• Exercising sound professional judgment.
• Building and maintaining good working relationships with volunteers, artists, and colleagues.
• Keeping excellent records.
• Working well as a member of the Programming team.
• Operating within the approved Strathmore budget.

STANDARDS OF PERFORMANCE

• A collaborative mindset, self-motivated, and strong work ethic.
• Sound judgement, problem solving and conflict resolution skills.
• Known for excellent customer service with colleagues, vendors, and constituents.

STATUS & SALARY

This is a non-exempt, part-time position. Salary is commensurate with experience, in the range of $24.00–$26.00 hourly with a competitive benefits package. All contact and correspondence will remain confidential.

TO APPLY

To apply for this position, please submit prior to October 9, 2024, the following items:

• Cover letter
• Résumé

Submit your application through Strathmore’s online portal.

ABOUT THE ROLE

Maryland Classic Youth Orchestras (MCYO) of Strathmore strives to create a seamless connection between the artistic and the educational experience. The mission of MCYO is to nurture, develop and advance young talented musicians in a quality orchestral program.  It is highly regarded regionally and nationally as one of the country’s most accomplished youth orchestra programs. Founded in 1946 as the Montgomery County Youth Orchestra, MCYO is the oldest and most established youth orchestra program in the Washington, DC metropolitan area and one of the oldest in the country. 

Under the direction of MCYO Artistic Director Kristofer Sanz and MCYO Artistic Advisor Jonathan Carney, MCYO proudly ushers in its 79th season of providing a quality orchestra program for the area’s young talented musicians.  MCYO offers three full orchestras, a chamber ensemble, four string orchestras, small ensembles and chamber groups to over 550 talented musicians in grades 2-12.

As just the third full-time member, the Operations and Production Coordinator (OPC) joins a small and dedicated team of colleagues who supports the MCYO artistic and administrative staff in the preparation and performance of the events of Strathmore’s Maryland Classic Youth Orchestras. The OPC’s primary responsibilities are centered on the production of performing arts events and rehearsals, stage management, and logistics planning required for successful implementation of MCYO programs. 40 hours per week, including some evenings and weekends.

The Operations and Production Coordinator position is a role that is essential to fostering an inclusive and supportive environment for all our members. It is vital that the individual in this position shares our core values of equity and inclusion, ensuring that every young musician, regardless of background, feels valued and empowered. The coordinator will play a key role in promoting a culture where diversity is celebrated, and every voice is heard, reinforcing our commitment to nurturing both musical talent and a strong sense of community.

Essential Duties and Responsibilities include but are not limited to:

Production and Auditions– 40%

• Assisting the Managing and Artistic Directors with all planning and preparation for the successful execution of events both on and off the Strathmore campus (including performances, rehearsals, parent orientation meetings, community outreach, auditions, and others as assigned.)

• Identifying, reserving, and preparing spaces for auditions, performances, and rehearsals in partnership with Operations. This includes preparing all Event Booking Sheets for MCYO programs.
• Coordinating and overseeing the audition schedule
• Stage managing Concert Hall performances, dress rehearsals, and other events.
• In coordination with the Artistic Team, liaising with performance partners and a professional, unionized backstage production crew.
• Preparing and providing students with requirements for warm-up/rehearsal schedules, concert essentials, stage plots, and production sheets.
• Assembling back-of-house volunteers for concerts, auditions, rehearsals, and events. Ensuring that all events are properly staffed.

• In collaboration with the MCYO team, coordinating the logistical aspects of all recording, videography, and technology projects.
• Managing online audition registration and enrollment process, including the set up and execution of online audition management system with the outside vendor.

• In coordination with Strathmore Marketing and Advancement colleagues, developing and communicating details about the audition process, requirements, and selection deadlines; including the preparation of materials for website posting.

• Handling audition/enrollment queries, troubleshooting problems, and communicating regularly with staff about issues.

Ensemble Coordination/Operation 25%
The role does not have individual ensemble management responsibilities for MCYO but must be present at weekly rehearsals to provide general support on Tuesday and Wednesday evenings.

• Ensuring that the MCYO orchestra and small ensembles’ operational needs are met. Specifically, assisting the Managing Director, Artistic Director and conductors with:
• Rehearsal set up and break down, chairs, stands, podiums & sound requirements
• Music purchases, copying, distribution
• Up-to-date rosters, attendance charts, copying and distribution of important memos, flyers, sign-ups

• Maintaining inventory records for equipment and instruments; monitoring instrument loans, rentals, and repairs.
• Preparing and emailing student evaluations
• Collecting and tracking all payments or expenses not related to yearly tuition.
• Coordinating any travel or out-of-town performances.

General – 25%

• Assisting the Managing Director in maintaining the MCYO office space and files and with ordering supplies.
• In conjunction with the Managing Director and administrative staff, assisting in timely response to incoming office emails/calls from families, coaches, and requests from colleagues.
• In coordination with the Strathmore Marketing department, assisting with the preparation of concert programs for orchestras and Small Ensemble concerts (includes coordinating with Artistic Staff for concert, repertoire, and roster information.)

• Ordering and maintaining merchandise (including concert videos) as needed.

• Maintaining the music library and database
• Attending MCYO and Strathmore staff meetings
• Acting as the in-office liaison with Strathmore Operations and Marketing/Communication
• Monitor and manage EventBooking, Booking Sheets, and partner activities

Other duties as assigned – 10%

ABOUT YOU

• 2+ years relevant work experience, with a proven history of efficient coordination of multiple projects with varying timelines.
• Close attention to detail in logistical planning and preparation of all kinds
• Exceptional organization and communication skills with demonstrated proficiency working with a team.
• Knowledge of and passion for performing arts education are preferred but not required.
• Proficiency with a wide range of cloud apps and Microsoft Office programs is preferred.
• Ability to work a flexible schedule that includes evenings and weekends.

 

ACCOUNTABILITIES:

Satisfactory completion of this job includes successfully:

• Ability to connect institutional goals to operational solutions that support the mission, values and culture of Strathmore.

• Conducting daily work with clarity, accuracy, and timeliness.

• Providing timely communication and maintaining positive relationships with students, parents, staff, partners, vendors, and volunteers.

• Contributing proactively to a flow of ideas as a member of the Youth Ensembles Team.

• Facilitating cross-department cooperation and integration of youth ensemble operations into Strathmore systems, meetings, and communications.

• Overseeing and ensuring organized, well-rehearsed, quality productions performed by MCYO ensembles.

• Organizing a substantial set of responsibilities in a fast-paced work environment.

 

STANDARDS OF PERFORMANCE

• Offers excellent customer service.

• Demonstrates exceptional organizational, problem solving and people skills.

• Employs excellent communication skills.

• Successfully executes productions within the budget provided.

• Works consistently to resolve issues in a responsible and timely fashion.

• Displays a high degree of dependability and reliability.

 

STATUS & SALARY

This is a full-time, non-exempt, salaried position compensated with an annual salary in the range of $50,000-$57,000, and with a competitive benefits package. All contact and correspondence will remain confidential.

TO APPLY

If this sounds like an excellent opportunity for you, apply now. Please submit your application via our online portal. A cover letter is required as part of the application, as we’d love to hear why you are considering Strathmore (no need to rehash your resume!)

All contacts and correspondence will remain confidential.

Interviews will be conducted on a rolling basis. Position will remain open until filled. For best consideration, we ask for applications by Friday, August 30, 2024.

Submit your application through Strathmore’s online portal.

Position Summary Statement
The Lead Sound Technician works in the audio/visual discipline, on a per call hourly basis, to support the goals/objectives of the Strathmore Operations and Production department. This position reports to the Production Stage Manager (PSM) and to the Vice President of Operations (VP, Ops).

Position Summary Requirements
A background in technical theatre and in the production of a wide spectrum of events, as well as a knowledge of typical performing venues' sound systems including a variety of microphones and techniques, house and monitor mixing consoles, and routine care, maintenance, and security of same.
Position Summary Work Schedule
Daytime, evening time and weekend hours. Hours vary based on need.

Basic Position Responsibilities and Duties
The Lead Sound Technician heads the audio/visual discipline in the Concert Hall to:

• Coordinate with artistic directors, and others, to determine the sound needs of each show;
• Assist in the selection of appropriate equipment, and to set up, test and operate or supervise the operation of said equipment, including the placement and adjustment of microphones as needed;
• Balance levels between dialogue, music and other sound effects and engineer the show as required;
• Coordinate rental equipment (not in house inventory) in consultation with artist, touring sound systems engineers, promoter and Production Stage Manager as appropriate;
• Be aware of all applicable safe sound limits and regulations;
• Maintain and assist in the operation of Education Center and Comcast Lounge sound equipment if it interfaces with the Music Center equipment.
• Take 75%-85% of calls offered (not binding)

Qualifications
• At least 5 years’ experience in technical theatre and in the production of a wide spectrum of events.
• Demonstrated knowledge of performing venue’s sound and video systems.
• Demonstrated ability to be a team player and to maintain calm demeanor in face of intense demands or hectic schedule.
• Excellent communication skills.
• Interest in, and knowledge of, the performing arts.
• Must be able to lift 20lbs.

Accountabilities
Accountabilities for this position, and satisfactory completion of this job, include excellent attention to detail, anticipation of production (sound) needs, exercising sound professional judgment, meeting financial goals, building and maintaining good working relationships with staff, board, and colleagues, keeping excellent records. Yearly performance evaluations will be conducted.

I.A.T.S.E. Local 22 / Salary / Benefits / Work Rules
The person in this position will be required to be a member of the I.A.T.S.E. Local 22 bargaining unit. Hourly wages, union benefits and work rules are determined by the Collective Bargaining Agreement. This position would also be a "first call position" on calls not involving sound reinforcement.

Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or in any status protected by federal, state, or local law.

Apply at our online job portal.

The Mansion at Strathmore is home to intimate artistic programs presented by Strathmore in the 100-seat Dorothy M. and Maurice C. Shapiro Music Room, the Gudelsky Gallery Suite, the outdoor Gudelsky Concert Pavilion, and Sculpture gardens. The Mansion at Strathmore also serves as a location for a variety of private events, including weddings, receptions, corporate meetings and retreats, recitals, memorial services, and other social events.

Mansion Coordinators work independently to manage a seamless experience for the Mansion private event clients, guests, and vendors. Mansion Coordinators help prepare the Mansion for events in addition to assisting with and overseeing post-event breakdown and clean-up. They serve as independent leaders and often may be the sole representation of Strathmore for the duration of an event. Mansion Coordinators may also be called upon to staff in-house events in lieu of full-time staff.

POSITION SUMMARY WORK SCHEDULE

Mansion Coordinators work a varied schedule of weekdays and evenings, and weekends hours, solely dictated by the event schedule. Schedules are produced monthly and do not exceed an average of 20 hours/week. All shifts are for 4 hours at minimum. Overtime is paid on holidays and for time worked after midnight.

TYPICAL EXAMPLES OF THE POSITION'S RESPONSIBILITIES AND DUTIES

Mansion Coordinators are often the sole Strathmore representative responsible for successful execution of private and in-house events and the protection of the Strathmore/County physical assets. They command a wealth of knowledge in both general Strathmore and Mansion-specific protocols and procedures.

• They serve as the “Face of Strathmore,” representing the organization with the utmost level of excellent customer service and hospitality when interacting with patrons and clients.
• Act as information distributors and greeters and provide a security element in the venue.
• Provide guests with directions, instructions, and assistance as needed including issues of ADA accessibility.
• Are fully versed in securing the Mansion following events and responsible for arming and disarming the system.
• Convey and enforce Mansion rules and contract requirements to clients and vendors.
• Convey and enforce procedures in emergency situations, including swift contact for support and to apprise senior management of situation. File incident reports as needed.
• They serve as day-of on-site coordinator for issues related to the physical space, executed contract, and outside vendors (for example, DJ, Photographer, Florist).
• Work closely and efficiently with Private Events teams, catering staff, and vendors to ensure a safe and service-oriented environment.
• Work closely with the caterer or banquet captain to ensure the client’s event is a success.
• Operate and troubleshoot in-house A/V equipment (the sound system for playlist music, and the podium and mic for spoken presentations).
• Assist patrons with accessibility requests and accommodation needs in accordance with the Americans with Disabilities Act and Strathmore’s standards of service.
• Adhere to Strathmore’s inclusion, diversity, equity and access principles while serving the public and working with colleagues.
• Other duties as assigned.

ACCOUNTABILITIES

Satisfactory completion of this job will be demonstrated by exhibiting excellent attention to detail, demonstration of a broad range of institutional knowledge, anticipating event needs, exercising sound professional judgment, building and maintaining good working relationships with staff, clients, and vendors, keeping excellent records, and ensuring that customers and guests alike will leave Strathmore with wonderful memories of our institution and its staff.

QUALIFICATIONS/EXPERIENCE

• Applicants should possess strong communication and decision-making skills.
• Mansion Coordinators must have schedule flexibility.
• Previous event management experience preferred.
• Mansion Coordinators are empowered to make decisions on behalf of the organization and expected to react confidently and thoughtfully to situations as they arise during an event as the on-site person in charge.
• Must be able to lift up to 30 pounds and stand on your feet for at least four hours at a time.
• The applicant should have an adaptable nature and be able to think quickly on his/her feet.
• The applicant should have strong teamwork and multitasking skills to coordinate event setup and takedown in an orderly manner while enforcing catering and vendor guidelines as the need arises.
• Mansion Coordinators are empowered to make decisions both in reaction to issues as they arise and in accordance with Strathmore policies and procedures.
• Must be comfortable operating basic A/V equipment and lighting within the venue.
• Strong customer service skills are required.
• CPR and first aid training is preferred.

COMPENSATION AND BENEFITS
$17.00 hourly. No benefits are included.

To apply, please provide the following items:

• Cover letter
• Résumé

Submit though our online jobs portal.

As the Senior Director of Individual Giving (SDIG), you will play a crucial role in advancing Strathmore's mission and values by serving as a strategic and mission-driven frontline fundraiser. 

Alongside the President and CEO and the Vice President of Advancement, you will direct the individual major gifts program and bear significant responsibility for building key relationships.

Reporting to and partnering closely with the Vice President of Advancement, you will spearhead the growth of contributed revenue opportunities from individual donors and family foundations. 

With an emphasis on cultivating and deepening relationships with existing and prospective donors capable of five to seven-figure gifts, you will help build our capacity to nurture, support, and celebrate the arts right here where we live.  

Relationship Builder

• Serve as the point person and a strategic leader with the President and CEO and the Vice President of Advancement to plan and implement a focused individual fundraising strategy for Strathmore's major, leadership, and principal gift donors and prospects.
• Manage a portfolio of individual donors, family foundations, and prospects of meaningful capacity by utilizing fundraising best practices—with a heavy focus on face-to-face solicitations—to help Strathmore achieve short and long-term fundraising goals.
• Serve as the primary relationship manager for this portfolio by creating a personalized cultivation plan and individualized goals and strategies for each donor/prospect that is driven by the intersection of the donor’s passions and interests and programmatic priorities and needs of Strathmore.
• Grow individual donor base by identifying, qualifying, cultivating, and soliciting new prospects, moving them through the pipeline in an intentional and systematic way.
• Prepare and review donor briefs, contact reports, acknowledgement and solicitation letters, gift proposals, and other communications materials for potential prospects and donors.
• Partner with the Donor Engagement team to provide exceptional stewardship, including recognition, invitation lists, and reporting on a gift’s impact.
• Record and update interactions in Tessitura, Strathmore’s CRM, including actions and notes, proposals, and other pertinent information, in a timely manner.
• Represent and support Strathmore in person, as necessary, at events, meetings, and other activities.

Collaborator

• Work closely with the President and CEO and Vice President of Advancement to support their cultivation, solicitation, and stewardship efforts by creating donor profiles, briefing materials, and talking points, leveraging their leadership in giving strategies, and regularly sharing progress updates.
• Generate ideas and initiate creative plans for contributed revenue generation in coordination with institutional leadership and the Advancement team.
• Develop bold giving and engagement ideas through a collaborative process with the Advancement team and colleagues, based on research and experiences with donors.
• Understand popular planned giving vehicles and team up with the Senior Director of Advancement to maximize planned giving opportunities.

Leader

• In tandem with the Vice President of Advancement, build and update relevant individual giving fundraising budgets and projections and assist in maintaining dashboards and other reporting tools for senior staff and board members.

• Serve as a strategic thought partner to the Advancement team in developing donor strategies, campaigns, and initiatives to achieve department-wide goals.
• In coordination with institution leadership, engage and support the Board of Directors in their fundraising efforts.
• Actively contribute to our equity-informed and inclusive work environment by taking an active role in promoting practices that support diversity, inclusion, and belonging.
• Regularly share experience and expertise with team members and help mentor colleagues across the organization.
• Represent Advancement at cross-departmental meetings, performances, and internal and external events.
• Fully embrace an agile mindset and work style to take on other projects as assigned.

 

Your strengths include being:

• Driven, organized, and an effective communicator with experience closing five to six-figure gifts using donor-centric relational approaches. Experience with seven-figure gifts is a plus!
• Naturally empathetic, with the ability to connect, listen, and be responsive to donor needs.
• Experience with a variety of fundraising strategies and methods.
• Experience in planning and implementing long- and short-range goals to meet established priorities.
• Passionate about the arts and arts education and can confidently and clearly communicate Strathmore’s mission and work.
• A spirited thinker who anticipates needs, contributes creative ideas, and proposes solutions with strong decision-making capability.
• Resourceful and takes initiative to investigate and resolve questions.
• Flexible in approach and demeanor to align with the shifting demands in a fast-paced environment.
• Committed to inclusion, diversity, equity, and access.

 

 Your success entails:

• Exhibiting proficiency in listening to understand donor motivations and build trusted relationships.
• Designing and executing major gift strategies rooted in that understanding from identification to solicitation and stewardship.
• Managing time, resources, and workload to maximize productivity and financial results, while maintaining a clear view of how each advances the institution's mission.
• Demonstrating strong verbal and written communication skills and the ability to present effectively one-on-one and to small groups.
• Displaying a high level of tact and diplomacy with donors, board members, volunteers, and staff at all levels.
• Fostering teamwork, and working cooperatively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.
• Performing with a high-level of discretion, professionalism, and integrity, demonstrating an understanding of ethics with the ability to safeguard confidential information.
• Articulating Strathmore’s mission, goals, and needs with confidence.
• Displaying a high degree of dependability and reliability.

 

You'll know if the Senior Director of Individual Giving role is the right fit for you if you have a:

• Bachelor’s degree or equivalent experience.
• Minimum seven (7) years of individual major gifts related experience, including being the lead solicitor in face-to-face fundraising. Experience developing a comprehensive individual giving program is a plus!
• Demonstrated track record of forming donor relationships that result in annual gifts in the five and six- figure range, and experience soliciting multi-year commitments and blended gifts.
• Proficiency with Microsoft Office and fundraising databases, which is required; Tessitura experience is a plus.
• Ability to travel locally to meet with donors and prospects.
• Desire to grow, learn, and contribute to a team.
• Flexible schedule to accommodate evening and weekend performances and events.

 

Our competitive compensation package includes:

• Salary Range—$95,000 to $110,000 annually, with the exact salary depending on experience. This is a full-time, exempt position.
• Health Benefits—Excellent medical, vision, wellness, and dental benefits through Montgomery County Government.
• Generous Leave—Between paid holidays, and vacation, personal, and sick days, you have ample opportunity to take time off when you need it.
• Retirement—We contribute 8% of your salary after 6 months to complement your 4% required contribution, fully vesting after three years of credited service.
• Flexibility—We offer the opportunity to telework up to two days per week.
• Learning & Growth—Professional development resources, tuition assistance, and opportunities to build your career and expand your network.
• Experiences—Opportunities to attend various performances and events at The Music Center and The Mansion.
• Free parking, flexible spending accounts, SmartTrip benefit plan, and more!

 

NEXT STEPS

If this sounds like an excellent opportunity for you, apply now. Please submit your application via our online portal. A cover letter is required as part of the application, as we’d love to hear why you are considering Strathmore (no need to rehash your resume!)

Your application is safe with us; all contacts and correspondence will remain confidential. 

Interviews will be conducted on a rolling basis. Position will remain open until filled. For best consideration, we ask for applications by Friday, November 15, 2024.

SUBMIT VIA OUR ONLINE PORTAL (Category: Advancement)

POSITION SUMMARY:

Strathmore seeks a creative, energetic, and detail-oriented Communications and Social Media Manager to develop and execute social media strategies, craft engaging content across platforms, and manage content calendars and plans for the organization. They will help to ensure that all external communications are consistent, effective, and reflect Strathmore’s mission and values. This role will capture content at events and oversee the production of photography, videography, and graphic design to meet communication goals. Additional responsibilities include proofreading and editing materials for consistency and accuracy, updating small portions of the website, and collaborating with internal teams and partner organizations to ensure cohesive messaging. Ideal candidates are strong writers with a passion for the arts, social media savvy, possess excellent organizational skills, and can work collaboratively with various departments.

Social Media Strategy & Management (35%)

• Develop and execute social media strategies that align with Strathmore’s mission, values, and communications goals.
• Manage and maintain detailed content calendars and plans across all social platforms—reflecting communications goals and priority initiatives.
• Create and post engaging, platform-specific content in a welcoming, friendly, professional way.
• Track social media performance indicators, as well as trends and analytics, to optimize performance and engagement.
• Respond to inquiries and foster meaningful interactions with Strathmore’s online community—including partners, artists, volunteers, and audiences.
  
  

Content Development and Writing (35%)

• Develop stories in a variety of formats that spotlight key programs and build larger institutional narratives.
• Research, write, and edit content for digital platforms beyond social media, including Strathmore’s magazine, blog, e-newsletters, and website.
• Capture content at events or arrange for support to ensure timely posting that reflects the institution's many activities and programs.
• Partner with photographers and videographers to capture professional content when appropriate and curate quality visuals for digital use.
• Oversee video editing and preparation of other rich media to meet communication goals.
• Work with graphic designers to create impactful imagery for all digital platforms.

 

Planning and Administration (30%)

• Develop and manage organization-wide communications and editorial calendars in partnership with team leaders.
• Edit and proofread materials to ensure consistency with brand voice, messaging, and quality standards.
• Work across teams to drive consistent messaging and brand while ensuring that the most vital messages are seen by followers.
• Participate in team meetings, contributing creative content ideas.
• Assist with website editing, ensuring content is accurate, up-to-date, accessible, and mission-aligned.
• Represent Strathmore at select on- and off-campus events.
• Provide support to the Director of Communications and Vice President of Communications and Marketing on priority projects.

Other duties may be identified and entrusted to you from time to time.

40 hours per week, including some evenings and weekends.

ACCOUNTABILITIES:

• Drive engagement and interaction on Strathmore’s social media channels through compelling content that reflects the organization’s impact and values.
• Produce digital content that strengthens Strathmore’s reputation within the community.
• Ensure consistency and clarity across all written and visual materials.
• Contribute innovative ideas for storytelling that support Strathmore’s artistic and educational goals and vividly communicate program impact.
• Build and maintain positive relationships with staff, patrons, partners, vendors, and volunteers.

STANDARDS OF PERFORMANCE:

• Increase Strathmore’s social media followers and help expand audiences through meaningful, mission-driven content and conversation.
• Demonstrate strong organizational and problem-solving skills.
• Resolve issues in a responsible and timely fashion.
• Display exceptional dependability and reliability in all tasks.

QUALIFICATIONS:

• Excellent written and verbal communication skills.
• Proven experience in social media content creation and management.
• Strong attention to detail with excellent organizational skills.
• 3-5 years of experience in content writing, communications, social media, or a related field.
• BA (or equivalent certification) in Communications, English, Journalism, or a related field.
• Experience managing timelines and coordinating complex campaigns.
• Knowledge of video production and other visual asset management.  
• Proficiency in social media and website management software, with basic skills in graphic design tools (e.g. Photoshop) preferred.
• A passion for the arts and a desire to contribute to a dynamic team.
• Familiarity with the Washington Metro area arts scene is a plus.

STATUS & SALARY

This is an exempt, salaried position. Salary is commensurate with experience, in the range of $60-70,000 annually with a competitive benefits package.

TO APPLY

Applications will open shortly and interviews will be conducted on a rolling basis. Position will remain open until filled. For best consideration, we ask for applications by Friday, October 25, 2024.

To apply for this position, please submit the following items:

• Cover letter
• Résumé
• Note that finalists will also be asked to submit writing samples for social media and other formats.
  
  APPLY HERE